Returns & Exchange Policy

At Nyra & Co, we take great care in ensuring every order reaches you in perfect condition. Please read our Returns & Exchange Policy carefully before making a purchase.

Our Policy Due to the nature of our products, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference. All sales are considered final unless the item received is damaged, defective, or incorrect.

Eligible Claims We will accept return and refund requests only in the following circumstances:

• The item received is damaged or defective
• The wrong item was delivered to you

How to Request a Refund If your order qualifies under the above conditions, you must contact us within 24 hours of delivery with the following:

• Your order number
• A clear photo or video of the damaged, defective, or incorrect item
• A brief description of the issue

Requests made after 24 hours of delivery will not be accepted under any circumstances.

Once your claim has been reviewed and approved by our team, we will arrange return shipping at our cost. Refunds will only be processed after the returned item has been received and inspected by us. Once the return is confirmed, a full refund of the product amount will be issued via bank transfer within 5-7 business days. Original shipping charges are non-refundable.

Non-Eligible Claims We do not accept returns or issue refunds for the following:

• Change of mind or buyer's remorse
• Items that have been worn, used, or altered
• Minor colour variations due to photography lighting or screen settings
• Requests made after 24 hours of delivery

Important Notes

• Nyra & Co reserves the right to reject any claim that does not meet the above criteria
• Approved refunds will only be issued to the original payment method or via bank transfer
• We reserve the right to update this policy at any time without prior notice

For any return or refund related queries, please contact us at nyraandco@gmail.com within the eligible timeframe.